Politique de remboursement

What is your return policy? 

We sincerely hope you enjoy your pancake mix. However, should you find the product is not suitable, we would be pleased to offer a refund within 30 days of purchase. To be eligible for a return, your item must be in the same condition that you received it; unused and in its original packaging. All refunds will be processed using the original payment method with proof of purchase.

To request a return, please contact us at info@stacsoriginal.ca with your full name, the reason for your return and proof of purchase. If your return is accepted, we’ll send you a return shipping label and instructions for where to send your package. Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method.

Damages and other issues
Please inspect your order upon receiving and contact us immediately if the item is defective, or damaged or if you receive the wrong item(s).